Nicholas Wong

wongn.one@gmail.com · (630) 209-3328 · Naperville, IL

Open to relocation

Professional summary

Senior UX Designer with 5+ years of end-to-end product design experience across consumer web, e-commerce, and complex enterprise software. Led UX for products ranging from regional service businesses to industrial e-commerce catalogs to mission-critical defense systems including IBCS, the U.S. Army's primary air and missile defense command-and-control platform, where I designed interfaces for operators under extreme cognitive load. Experienced owning design systems, conducting structured field research under real-world constraints, and driving cross-functional design processes in Agile/SAFe programs. Seeking a senior IC product design role where the depth of the process is valued as much as the quality of the output.

Work Experience

MOOD Technology Consultancy

Freelance UX Designer

2025 · Remote

•

Precision Garage Door. Delivered a complete design package: wireframes, style guide, and high-fidelity responsive mockups (desktop + mobile) from blank canvas to dev-ready handoff.

•

Nugent Filters. Led UX discovery for an industrial e-commerce redesign: competitive analysis, user flows across five core page types, lo-fi wireframes, and a visual style guide.

MOOD Technology Consultancy

Freelance UX Designer

2025 · Remote

•

Precision Garage Door. Delivered a complete design package: wireframes, style guide, and high-fidelity responsive mockups (desktop + mobile) from blank canvas to dev-ready handoff.

•

Nugent Filters. Led UX discovery for an industrial e-commerce redesign: competitive analysis, user flows across five core page types, lo-fi wireframes, and a visual style guide.

MOOD Technology Consultancy

Freelance UX Designer

2025 · Remote

•

Precision Garage Door. Delivered a complete design package: wireframes, style guide, and high-fidelity responsive mockups (desktop + mobile) from blank canvas to dev-ready handoff.

•

Nugent Filters. Led UX discovery for an industrial e-commerce redesign: competitive analysis, user flows across five core page types, lo-fi wireframes, and a visual style guide.

Northrop Grumman

UX Designer

Security Clearance (Active | Promoted from Associate UX Designer

Jul 2019 – Apr 2024 · Huntsville, AL

•

IBCS (Integrated Battle Command System). UX designer on one of three teams building the U.S. Army's primary air and missile defense C2 platform, modernizing a legacy operator interface and reducing cognitive load for warfighters. Also contributed across C-RAM, FAAD C2, and JADC2 programs.

•

DE-MSHORAD. One of two designers adapting a complex legacy desktop C2 interface for tablet deployment in field conditions, solving touch interaction, constrained screen real estate, and outdoor legibility simultaneously.

•

Owned the full UX process (kickoff, scope, and timeline planning, stakeholder interviews, task analysis, flows, wireframes, prototypes, and dev specs) across up to three concurrent programs within a rigorous Agile/SAFe cadence.

•

Conducted structured research with end users in classified environments, translating findings into validated design improvements.

•

Contributed to a shared design system and component library adopted across all programs.

•

Supported org-wide UX maturation: trialed Figma, Sketch, UXPin, and InVision across live projects; redesigned internal websites to updated Northrop branding.

•

Produced motion graphics and video content for program demos and executive presentations.

Northrop Grumman

UX Designer

Security Clearance (Active | Promoted from Associate UX Designer

Jul 2019 – Apr 2024 · Huntsville, AL

•

IBCS (Integrated Battle Command System). UX designer on one of three teams building the U.S. Army's primary air and missile defense C2 platform, modernizing a legacy operator interface and reducing cognitive load for warfighters. Also contributed across C-RAM, FAAD C2, and JADC2 programs.

•

DE-MSHORAD. One of two designers adapting a complex legacy desktop C2 interface for tablet deployment in field conditions, solving touch interaction, constrained screen real estate, and outdoor legibility simultaneously.

•

Owned the full UX process (kickoff, scope, and timeline planning, stakeholder interviews, task analysis, flows, wireframes, prototypes, and dev specs) across up to three concurrent programs within a rigorous Agile/SAFe cadence.

•

Conducted structured research with end users in classified environments, translating findings into validated design improvements.

•

Contributed to a shared design system and component library adopted across all programs.

•

Supported org-wide UX maturation: trialed Figma, Sketch, UXPin, and InVision across live projects; redesigned internal websites to updated Northrop branding.

•

Produced motion graphics and video content for program demos and executive presentations.

Northrop Grumman

UX Designer

Security Clearance (Active | Promoted from Associate UX Designer

Jul 2019 – Apr 2024 · Huntsville, AL

•

IBCS (Integrated Battle Command System). UX designer on one of three teams building the U.S. Army's primary air and missile defense C2 platform, modernizing a legacy operator interface and reducing cognitive load for warfighters. Also contributed across C-RAM, FAAD C2, and JADC2 programs.

•

DE-MSHORAD. One of two designers adapting a complex legacy desktop C2 interface for tablet deployment in field conditions, solving touch interaction, constrained screen real estate, and outdoor legibility simultaneously.

•

Owned the full UX process (kickoff, scope, and timeline planning, stakeholder interviews, task analysis, flows, wireframes, prototypes, and dev specs) across up to three concurrent programs within a rigorous Agile/SAFe cadence.

•

Conducted structured research with end users in classified environments, translating findings into validated design improvements.

•

Contributed to a shared design system and component library adopted across all programs.

•

Supported org-wide UX maturation: trialed Figma, Sketch, UXPin, and InVision across live projects; redesigned internal websites to updated Northrop branding.

•

Produced motion graphics and video content for program demos and executive presentations.

Purdue University

UX/UI Designer

Sep 2018 – Aug 2019 · West Lafayette, IN

•

Sole designer on a consumer IoT product at Purdue's Collaborative Robotics Lab: owned the complete UX and UI of a companion mobile app from research through production-ready design, presenting decisions independently to senior faculty.

Purdue University

UX/UI Designer

Sep 2018 – Aug 2019 · West Lafayette, IN

•

Sole designer on a consumer IoT product at Purdue's Collaborative Robotics Lab: owned the complete UX and UI of a companion mobile app from research through production-ready design, presenting decisions independently to senior faculty.

Purdue University

UX/UI Designer

Sep 2018 – Aug 2019 · West Lafayette, IN

•

Sole designer on a consumer IoT product at Purdue's Collaborative Robotics Lab: owned the complete UX and UI of a companion mobile app from research through production-ready design, presenting decisions independently to senior faculty.

Purdue University × Microsoft Research

UX Researcher

Aug – Dec 2017 · West Lafayette, IN

•

Senior Capstone, four-person team sponsored by Microsoft Research: researched how academics discover and navigate scholarly literature; findings directly informed the redesign of Microsoft Academic Search 3.0 (launched early 2018).

Purdue University × Microsoft Research

UX Researcher

Aug – Dec 2017 · West Lafayette, IN

•

Senior Capstone, four-person team sponsored by Microsoft Research: researched how academics discover and navigate scholarly literature; findings directly informed the redesign of Microsoft Academic Search 3.0 (launched early 2018).

Purdue University × Microsoft Research

UX Researcher

Aug – Dec 2017 · West Lafayette, IN

•

Senior Capstone, four-person team sponsored by Microsoft Research: researched how academics discover and navigate scholarly literature; findings directly informed the redesign of Microsoft Academic Search 3.0 (launched early 2018).

Purdue University × Ford Motor Company

UX Researcher

May – Dec 2017 · West Lafayette, IN

•

Facilitated interviews and workshops with Ford engineers to surface mental model gaps in internal tools; synthesized findings into a prioritized affinity diagram presented directly to Ford management.

Purdue University × Ford Motor Company

UX Researcher

May – Dec 2017 · West Lafayette, IN

•

Facilitated interviews and workshops with Ford engineers to surface mental model gaps in internal tools; synthesized findings into a prioritized affinity diagram presented directly to Ford management.

Purdue University × Ford Motor Company

UX Researcher

May – Dec 2017 · West Lafayette, IN

•

Facilitated interviews and workshops with Ford engineers to surface mental model gaps in internal tools; synthesized findings into a prioritized affinity diagram presented directly to Ford management.

Purdue University × Brake Supply Co.

UX Designer

May – Aug 2017 · West Lafayette, IN

•

Co-led participatory design sessions with warehouse employees to translate a paper-based parts tracking system into a validated digital system design.

Purdue University × Brake Supply Co.

UX Designer

May – Aug 2017 · West Lafayette, IN

•

Co-led participatory design sessions with warehouse employees to translate a paper-based parts tracking system into a validated digital system design.

Purdue University × Brake Supply Co.

UX Designer

May – Aug 2017 · West Lafayette, IN

•

Co-led participatory design sessions with warehouse employees to translate a paper-based parts tracking system into a validated digital system design.

Education

Purdue University

West Lafayette, Indiana · December 2018
B.S. User Experience Design · Certificate in Entrepreneurship & Innovation

Skills

Design

UI & interaction design

Wireframing & prototyping

Design systems

Responsive design

Motion design

Research

Contextual inquiry & field research

User Interviews

Usability testing

Task analysis

Journey mapping

Heuristic evaluation

A/B testing

Competitive analysis

Tools

Figma

Sketch

Adobe illustrator

Photoshop

After Effects

Premiere Pro

Process

Agile / SAFe

End-to-end product design

Cross-functional collaboration

Stakeholder management

Design systems ownership

Co-design

Design critique

Domain

Consumber web & mobile

E-commerce

Enterprise & complex systems

IoT / connected devices

High-cognitive-load environments

Defense / C2 software

Have a problem worth

designing? Email me.

Location

Naperville, Illinois

Open to product design roles

©

Nicholas Wong

Have a problem worth

designing? Email me.

Location

Naperville, Illinois

Open to product design roles

©

Nicholas Wong

Have a problem worth

designing? Email me.

Location

Naperville, Illinois

Open to product design roles

©

Nicholas Wong