Nicholas Wong

wongn.one@gmail.com · (630) 209-3328 · Naperville, IL

Open to relocation

Professional summary

Senior UX Designer with 5+ years of end-to-end product design experience across consumer web, e-commerce, and complex enterprise software. Led UX for products ranging from regional service businesses to industrial e-commerce catalogs to mission-critical defense systems including IBCS, the U.S. Army's primary air and missile defense command-and-control platform, where I designed interfaces for operators under extreme cognitive load. Experienced owning design systems, conducting structured field research under real-world constraints, and driving cross-functional design processes in Agile/SAFe programs. Seeking a senior IC product design role where the depth of the process is valued as much as the quality of the output.

Work Experience

MOOD Technology Consultancy

Freelance UX Designer

2025 · Remote

Precision Garage Door. Delivered a complete design package: wireframes, style guide, and high-fidelity responsive mockups (desktop + mobile) from blank canvas to dev-ready handoff.

Nugent Filters. Led UX discovery for an industrial e-commerce redesign: competitive analysis, user flows across five core page types, lo-fi wireframes, and a visual style guide.

MOOD Technology Consultancy

Freelance UX Designer

2025 · Remote

Precision Garage Door. Delivered a complete design package: wireframes, style guide, and high-fidelity responsive mockups (desktop + mobile) from blank canvas to dev-ready handoff.

Nugent Filters. Led UX discovery for an industrial e-commerce redesign: competitive analysis, user flows across five core page types, lo-fi wireframes, and a visual style guide.

MOOD Technology Consultancy

Freelance UX Designer

2025 · Remote

Precision Garage Door. Delivered a complete design package: wireframes, style guide, and high-fidelity responsive mockups (desktop + mobile) from blank canvas to dev-ready handoff.

Nugent Filters. Led UX discovery for an industrial e-commerce redesign: competitive analysis, user flows across five core page types, lo-fi wireframes, and a visual style guide.

Northrop Grumman

UX Designer

Security Clearance (Active | Promoted from Associate UX Designer

Jul 2019 – Apr 2024 · Huntsville, AL

IBCS (Integrated Battle Command System). UX designer on one of three teams building the U.S. Army's primary air and missile defense C2 platform, modernizing a legacy operator interface and reducing cognitive load for warfighters. Also contributed across C-RAM, FAAD C2, and JADC2 programs.

DE-MSHORAD. One of two designers adapting a complex legacy desktop C2 interface for tablet deployment in field conditions, solving touch interaction, constrained screen real estate, and outdoor legibility simultaneously.

Owned the full UX process (kickoff, scope, and timeline planning, stakeholder interviews, task analysis, flows, wireframes, prototypes, and dev specs) across up to three concurrent programs within a rigorous Agile/SAFe cadence.

Conducted structured research with end users in classified environments, translating findings into validated design improvements.

Contributed to a shared design system and component library adopted across all programs.

Supported org-wide UX maturation: trialed Figma, Sketch, UXPin, and InVision across live projects; redesigned internal websites to updated Northrop branding.

Produced motion graphics and video content for program demos and executive presentations.

Northrop Grumman

UX Designer

Security Clearance (Active | Promoted from Associate UX Designer

Jul 2019 – Apr 2024 · Huntsville, AL

IBCS (Integrated Battle Command System). UX designer on one of three teams building the U.S. Army's primary air and missile defense C2 platform, modernizing a legacy operator interface and reducing cognitive load for warfighters. Also contributed across C-RAM, FAAD C2, and JADC2 programs.

DE-MSHORAD. One of two designers adapting a complex legacy desktop C2 interface for tablet deployment in field conditions, solving touch interaction, constrained screen real estate, and outdoor legibility simultaneously.

Owned the full UX process (kickoff, scope, and timeline planning, stakeholder interviews, task analysis, flows, wireframes, prototypes, and dev specs) across up to three concurrent programs within a rigorous Agile/SAFe cadence.

Conducted structured research with end users in classified environments, translating findings into validated design improvements.

Contributed to a shared design system and component library adopted across all programs.

Supported org-wide UX maturation: trialed Figma, Sketch, UXPin, and InVision across live projects; redesigned internal websites to updated Northrop branding.

Produced motion graphics and video content for program demos and executive presentations.

Northrop Grumman

UX Designer

Security Clearance (Active | Promoted from Associate UX Designer

Jul 2019 – Apr 2024 · Huntsville, AL

IBCS (Integrated Battle Command System). UX designer on one of three teams building the U.S. Army's primary air and missile defense C2 platform, modernizing a legacy operator interface and reducing cognitive load for warfighters. Also contributed across C-RAM, FAAD C2, and JADC2 programs.

DE-MSHORAD. One of two designers adapting a complex legacy desktop C2 interface for tablet deployment in field conditions, solving touch interaction, constrained screen real estate, and outdoor legibility simultaneously.

Owned the full UX process (kickoff, scope, and timeline planning, stakeholder interviews, task analysis, flows, wireframes, prototypes, and dev specs) across up to three concurrent programs within a rigorous Agile/SAFe cadence.

Conducted structured research with end users in classified environments, translating findings into validated design improvements.

Contributed to a shared design system and component library adopted across all programs.

Supported org-wide UX maturation: trialed Figma, Sketch, UXPin, and InVision across live projects; redesigned internal websites to updated Northrop branding.

Produced motion graphics and video content for program demos and executive presentations.

Purdue University

UX/UI Designer

Sep 2018 – Aug 2019 · West Lafayette, IN

Sole designer on a consumer IoT product at Purdue's Collaborative Robotics Lab: owned the complete UX and UI of a companion mobile app from research through production-ready design, presenting decisions independently to senior faculty.

Purdue University

UX/UI Designer

Sep 2018 – Aug 2019 · West Lafayette, IN

Sole designer on a consumer IoT product at Purdue's Collaborative Robotics Lab: owned the complete UX and UI of a companion mobile app from research through production-ready design, presenting decisions independently to senior faculty.

Purdue University

UX/UI Designer

Sep 2018 – Aug 2019 · West Lafayette, IN

Sole designer on a consumer IoT product at Purdue's Collaborative Robotics Lab: owned the complete UX and UI of a companion mobile app from research through production-ready design, presenting decisions independently to senior faculty.

Purdue University × Microsoft Research

UX Researcher

Aug – Dec 2017 · West Lafayette, IN

Senior Capstone, four-person team sponsored by Microsoft Research: researched how academics discover and navigate scholarly literature; findings directly informed the redesign of Microsoft Academic Search 3.0 (launched early 2018).

Purdue University × Microsoft Research

UX Researcher

Aug – Dec 2017 · West Lafayette, IN

Senior Capstone, four-person team sponsored by Microsoft Research: researched how academics discover and navigate scholarly literature; findings directly informed the redesign of Microsoft Academic Search 3.0 (launched early 2018).

Purdue University × Microsoft Research

UX Researcher

Aug – Dec 2017 · West Lafayette, IN

Senior Capstone, four-person team sponsored by Microsoft Research: researched how academics discover and navigate scholarly literature; findings directly informed the redesign of Microsoft Academic Search 3.0 (launched early 2018).

Purdue University × Ford Motor Company

UX Researcher

May – Dec 2017 · West Lafayette, IN

Facilitated interviews and workshops with Ford engineers to surface mental model gaps in internal tools; synthesized findings into a prioritized affinity diagram presented directly to Ford management.

Purdue University × Ford Motor Company

UX Researcher

May – Dec 2017 · West Lafayette, IN

Facilitated interviews and workshops with Ford engineers to surface mental model gaps in internal tools; synthesized findings into a prioritized affinity diagram presented directly to Ford management.

Purdue University × Ford Motor Company

UX Researcher

May – Dec 2017 · West Lafayette, IN

Facilitated interviews and workshops with Ford engineers to surface mental model gaps in internal tools; synthesized findings into a prioritized affinity diagram presented directly to Ford management.

Purdue University × Brake Supply Co.

UX Designer

May – Aug 2017 · West Lafayette, IN

Co-led participatory design sessions with warehouse employees to translate a paper-based parts tracking system into a validated digital system design.

Purdue University × Brake Supply Co.

UX Designer

May – Aug 2017 · West Lafayette, IN

Co-led participatory design sessions with warehouse employees to translate a paper-based parts tracking system into a validated digital system design.

Purdue University × Brake Supply Co.

UX Designer

May – Aug 2017 · West Lafayette, IN

Co-led participatory design sessions with warehouse employees to translate a paper-based parts tracking system into a validated digital system design.

Education

Purdue University

West Lafayette, Indiana · December 2018
B.S. User Experience Design · Certificate in Entrepreneurship & Innovation

Skills

Design

UI & interaction design

Wireframing & prototyping

Design systems

Responsive design

Motion design

Research

Contextual inquiry & field research

User Interviews

Usability testing

Task analysis

Journey mapping

Heuristic evaluation

A/B testing

Competitive analysis

Tools

Figma

Sketch

Adobe illustrator

Photoshop

After Effects

Premiere Pro

Process

Agile / SAFe

End-to-end product design

Cross-functional collaboration

Stakeholder management

Design systems ownership

Co-design

Design critique

Domain

Consumber web & mobile

E-commerce

Enterprise & complex systems

IoT / connected devices

High-cognitive-load environments

Defense / C2 software

Have a problem worth

designing? Email me.

Location

Naperville, Illinois

Open to product design roles

©

Nicholas Wong

Have a problem worth

designing? Email me.

Location

Naperville, Illinois

Open to product design roles

©

Nicholas Wong

Have a problem worth

designing? Email me.

Location

Naperville, Illinois

Open to product design roles

©

Nicholas Wong